An Equal Opportunity Employer: It is the policy of the Los Angeles County Museum of Art to provide all persons with equal employment practices and opportunities without regard to race, color, religion, ancestry, sex, sexual orientation, national origin, disability, age, veteran or marital status or any other characteristic protected by federal, state or local law.


Development Coordinator (Regular, Full-Time)
Development

The Development Coordinator provides support and coordinates projects as assigned by the AVP of Gift Planning and the Director of Donor Relations and Stewardship. Projects generally include coordinating stewardship projects, creating acknowledgments, creating timelines for project management and impact reporting, assisting with the creation of proposals, communications, and solicitation materials, and updating the Tessitura database with constituent information, plans, steps, commitments, and relevant notes.

Responsibilities

  • Prepares and oversees materials and proposals for donor meetings and the solicitation of gifts
  • Creates content and oversees production of annual stewardship and impact reports
  • Coordinates project management timelines to document key events and activities throughout the year on behalf of the museum
  • Coordinates annual fulfillment of Art+Film Gala and Collectors Committee benefits, deliveries, and mailings following the event
  • Coordinates tours and special access for high-level donors and museum guests
  • Updates Tessitura database with constituent information changes, plans, steps, commitments, pledges, and relevant notes
  • Coordinates the department’s art and exhibition catalogue orders and distribution
  • Coordinates with development staff on storage management
  • Prepares acknowledgments for gifts of art
  • Coordinates with data management to create giving reports
  • Coordinates annual donor listings 
  • Processes gifts and prepares acknowledgments as assigned
  • Processes expense reports and invoices for development staff, as needed

Qualifications

  • Bachelor’s degree 
  • At least 3 years of related experience
  • Experience in a development or fundraising environment preferred
  • Comfortable building and working with internal stakeholders within and outside of the department
  • Strong writing skills and the ability to effectively present information
  • Solid working knowledge of Microsoft Office suite software
  • Experience using a constituent management database, such as Raiser’s Edge or Tessitura is preferred
  • A self-starter, with demonstrated ability to handle complex tasks in a professional and efficient manner, and meet deadlines, either independently or as part of a project team in a fast-paced environment
  • Excellent attention to detail
  • Available to work outside of regular business hours to attend museum and donor events, including occasional evenings and weekends
  • *Applicants should also provide a writing sample or a cover letter.

To apply, please use the following link.


Facilities Logistics Assistant II (Regular, Full-Time)
Facility Services

The Logistic Assistant coordinates logistics, warehouse, transportation, and customer service activities.

Responsibilities

  • Coordinates loading dock operations, including access requests, shipping, and receiving.
  • Ensures that the Logistics Master Schedule is duly respected, accurate, and compliant with loading dock scheduling procedures.  
  • Reviews and approves special event, public, and education program space bookings to confirm availability and assigns work orders based on the Department responsibility matrix. Contacts requestors to solve conflicts and propose solutions.
  • Reviews facilities work orders and coordinates resources to address each work order. May follow-up with the requestor, and close work order once work is completed.
  • Manages inventory of all items stored in the on-site and off-site storage facilities 
  • Coordinates deliveries and shipping to the off-site non-art storage facilities
  • Coordinates waste management with the Museum’s vendors
  • Performs work requested by customers and assigned through the work orders system, including Special Events set-ups, and guarantees that the work is complete on time and meets the Customer’s expectation and/or logistic services quality standards
  • Performs other duties or special projects as assigned
  • Maintains regular and reliable attendance

Qualifications

  • ​At least 4-5 years of experience working in a similar environment 
  • Advanced computer skills, use of CMMS and scheduling software
  • Valid class C California driver’s license, forklift certification, and scissor lift certification are required
  • Effective written communication skills

To apply, please use the following link


Museum Store Associate (Temporary, Part-Time)
Museum Stores

The Museum Store Associate is responsible for providing outstanding customer service while working front-of-house and online retail at the Museum's stores. The position processes and sells museum merchandise, exhibition catalogs, books, apparel, jewelry, stationery, kids products, home items, and LACMA memberships on a register/computer using point of sale programs. The Associate consistently presents a positive, friendly, knowledgeable, and enthusiastic attitude at all times while working with a variety of LACMA constituencies, including the general public, members, donors, VIPs, and staff.

Responsibilities

  • Operates a register/computer and receives payment for sale transactions while maintaining strict attention to cash handling accuracy
  • Actively promotes, sells, store merchandise and LACMA memberships  
  • Processes online and special orders
  • Gift wraps merchandise
  • Takes inventory of merchandise stock and maintains stock levels on the sales floor, and maintains store displays
  • Tags and stickers merchandise
  • Actively demonstrates a customer-first attitude by exemplifying excellent internal and external customer service skills at all times
  • Maintains a conversational knowledge of LACMA’s general policies and procedures, membership programs, and the exhibition and programming schedule
  • Shares factual and necessary information with colleagues, visitors, and members via excellent written and verbal communications
  • Attends various training sessions as scheduled
  • Escalate any customer service issues, complaints, or unanswerable questions to the LACMA Store management team
  • Maintains regular and reliable attendance
  • Performs other duties or special projects as assigned

Qualifications

  • ​​At least one year of retail experience in a high volume and customer service focused setting
  • Background in Art History preferred
  • Strong skills in point of sale software, preferably in Erply and Shopify
  • Basic math skills
  • Must operate with attention to detail and strong organizational skills while managing a continuous workflow
  • Open availability including holidays, nights, and weekends

To apply, please use the following link.  


Director of Adult Public Programs (Regular, Full-Time)
Education & Public Programs

Reporting to the Assistant Vice President, Adult Education and Public Programs, the Director of Adult Public Programs will develop interpretive materials and programs (both in-person and virtual) for the permanent collection and special exhibitions, and supervise up to 3 members of the Education Department in the implementation of these programs. The position manages and connects several crucial areas of the museum experience—gallery learning, art-making, and public programs formulated around the rigorous schedule of special exhibitions, permanent collection rotations, and department initiatives on and off-site--in order to ensure their interrelationship and relevance for adult visitors and intergenerational audiences. The successful candidate will bring new perspectives and innovation to the content and format of public programs, will initiate new programs, and will engage broader audiences in in-depth, meaningful experiences around the museum and featured works of art.

Responsibilities

Development and Implementation of Public Programs (40%)

  • Works with curators and other staff to develop and implement in-person and/or virtual public programs for selected exhibitions and department initiatives

  • Assumes role as a content specialist for assigned exhibitions and works with curators, graphic design, publications, marketing, and other departments to enforce audience accessible language in the exhibition and printed education materials

  • Prepares and submits necessary content for printed, web, and any other associated promotional opportunities for public programs and special projects

  • Leads evaluation efforts to determine success and makes recommendations for improvements

  • Establishes partnerships with key external organizations and/or leaders to develop dynamic collaborations, interdisciplinary approaches, and expanded audiences.

  • Identifies and implements strategies to reach a broad audience and build awareness of the Museum’s programs.

  • Collaborates with other members of Education staff and with staff throughout the Museum to implement programs and department initiatives.

  • Presents program formats that promote diversity, equity, accessibility, and inclusion.


Supervisory Responsibilities:  (25%)

  • Supervises and instills high-performance levels and accountability in staff including up to three full-time staff, associated part-time staff, and contract personnel.

  • Conducts annual performance reviews for staff that promote professional growth and sets priorities that align with the Museum’s mission.

 

Department Staff and Budgetary Management (20%)

  • Develops program budgets, analyzing and making recommendations for fee-based programs and revenue targets, and working closely with the Development Department to secure program support.

  • Develops grant proposals; writes or reviews grant reports; meets with funders as needed.

  • Prepares and implement contracts for presenters and makes purchases as needed to implement public programs and special projects

  • Manages checkbooks for assigned exhibitions and special projects
     

Community Partnerships and Outreach (10%)

  • Promotes the Museum’s mission and vision through pursuing and developing innovative and strategic community outreach opportunities.

  • Develops and implements projects and initiatives that help adult audiences engage more deeply with works of art in the museum’s collection and exhibitions, which includes the creation of physical and online interpretive materials designed to be used in the galleries or elsewhere.

  • Works with community groups to provide educational experiences in partnership with other arts, cultural, educational, and civic organizations at the Museum or off-site.

  • Analyzes target audiences and develops appropriate outreach strategies.

  • Represent LACMA at programs and events throughout the community and at professional conferences.

  • Represent the Museum and its programs at donor cultivation events and related high-visibility outreach events.

  • Pursue opportunities to promote the work of the Museum—the accomplishments of staff, educators, and teaching artists in the larger community, of which the Museum is a part.

  • Actively foster diverse staff, and audience populations. 

Qualifications

  • Master’s degree preferred in Art History, Art Education, or a related field.

  • 5 years experience developing education programs or related field.

  • At least 3 years of supervisory experience

  • Thorough knowledge of the most current trends in public programs

To apply, please use the following link.


Curatorial Assistant (Regular, Full-Time)
Contemporary Art

The Curatorial Assistant, Contemporary Art, supports the functions of the Contemporary Art department. 

Responsibilities

  • Answers incoming correspondence and facilitates the requests of museum patrons and other museum staff.
  • Stewards acquisition process including preparing and formatting acquisition agenda on a quarterly schedule alongside permanent collection registrar. 
  • Reconciles departmental expenses and tracks the departmental budget. 
  • Conducts research and compiles materials for exhibitions.
  • Drafts loan correspondence between LACMA and lending institutions or individuals; generates loan contracts.
  • Work with incoming loans registrar to ensure acquisitions are on-site in a timely manner and transportation costs are in line with the anticipated budget. 
  • Completes and tracks exhibition paperwork including maintaining exhibition checklists and databases. 
  • Assists the Museum’s rights and reproductions department in obtaining images and necessary permissions.
  • Serves as the department’s liaison to collection management, conservation, education, and other internal departments, in connection to the planning and implementation of exhibitions.
  • Arranges photography, framing, and conservation examinations in collaboration with relevant Curators and departments.
  • Maintains and updates collection files. 
  • Maintains regular and reliable attendance. 
  • Make travel arrangements.
  • Provides assistance on the preparation of special projects and installations of the permanent collection. 

Qualifications

  • Bachelor’s degree in Art History or related field 
  • Previous Museum experience preferred 
  • Experience with TMS preference

To apply, please use the following link.  


Chemical Hygiene Officer (Regular, Full-Time)
Conservation Center

The Conservation Center’s Chemical Hygiene Officer will oversee Conservation Center compliance with LACMA Safety Plans and coordinates emergency response with Facilities and Conservation.

Responsibilities

  • Develops, implements, and manages laboratory-related safety programs to meet regulatory requirements and address safety-related needs in Conservation Center laboratories, including chemical safety, radiation safety and respiratory protection
  • Advise Conservation staff, interns, fellows, and volunteers on proper laboratory safety procedures for handling, use, storage, and disposal of chemicals and the use of radiation sources.
  • Devise and oversee the use of annual Chemical Hygiene budget for the Conservation Center
  • Maintain Conservation chemical inventories, SDS, and all other Conservation Center safety-related records mandated by OSHA and Cal/OSHA.
  • Order safety-related laboratory supplies and review Conservation Center orders of hazardous chemicals.
  • Conduct introductory safety sessions for new staff and periodic review sessions as required by OSHA to update staff awareness of current safe laboratory practices and government regulations.
  • Performs and develops quantitative and qualitative respirator fit testing, training, and education (per OSHA 29CFR1910.134) for Conservation staff and records all fit test and medical clearance records to assure adequate record keeping.
  • Schedule calibration of monitoring equipment, inspections (and licensing reviews) by outside safety inspectors, as well as chemical waste disposal by outside contractors.
  • Plan, conduct, and document environmental testing to assess the impact of light, dust, temperature, humidity, and vibrations on the display, transit, and storage of artworks.  In collaboration with conservation, make recommendations for appropriate long-term preservation strategies.
  • Implement protocols for environmental monitoring of light, dust, temperature, humidity, and vibration in the galleries. Collaborate with the facilities manager and engineers to maintain the recommended museum environment.
  • Participate with conservators and conservation scientists in the development of preventive conservation strategies for the display, transit, and storage of artwork in the collection and on loan to the museum.
  • Conducts spectral analysis on light sources to be considered for use in galleries and determine if they are suitable for gallery use or for a specific artwork.
  • Keep up to date on current best practices in Preventive Conservation by reading and maintaining relevant literature.  Communicate these findings to conservation, curators, and upper management.  
  • Other duties as assigned

Qualifications

  • Minimum a Bachelor’s Degree in Chemical, Physical, Chemical Hygiene & Safety, or Environmental Science.  
  • Post-graduate, hands-on laboratory experience with hazardous chemicals is required.  
  • Previous attendance at seminars and workshops, which reviewed and provided updated information on government regulations regarding hazardous materials and radiation safety is preferred.  
  • A familiarity with Conservation materials and procedures is preferred.

To apply, please use the following link


Registration Administrator, Incoming loans (Regular, Full-Time)
Registrar and Collections

Reporting to the Assistant Registrar, Incoming Loans, the Registration Administrator assists with processing incoming loans (new acquisitions and long-term loans) including registering large collections of 50 or more artworks or artworks with 50 or more parts.

Responsibilities

  • Processes incoming loan paperwork
  • Coordinates shipments
  • Receives and releases shipments
  • Oversees unpacking/packing appointments
  • Inventories, measures, and completes incoming checks for artworks
  • Updates and maintains the database (TMS)
  • Submits movement and project requests to LACMA's internal application, MORA 
  • Tracks and submits invoices
  • Generates and sends receipts for incoming and outgoing art shipments
  • Archives and maintains paper files
  • Supervises interns
  • Performs other duties or special projects as assigned
  • Maintains regular and reliable attendance  

Qualifications

  • Bachelor’s degree in Art History, Museum Studies, or related field
  • Demonstrated knowledge of standard museum practices and procedures, as well as varied art handling knowledge preferred  
  • Detail oriented and accustomed to utilizing a variety of tools to track and report the status of projects 
  • Effective verbal and written communication skills  
  • Experience with TMS or similar database is preferred 
  • Periodic travel within Los Angeles County is required

To apply, please use the following link.  


Technician I (Temporary, Part-Time)
Audio Visual

The Technician I provides technical support to the museum and the Audio Visual department.

Responsibilities

  • Operates data/video projections system, DCP, video files, 16/35/70mm, DVD, or Blu-ray Designs, engineers, and operates sound reinforcement for music programs, performance art, and PA presentation systems 
  • Designs and operates complex lighting and stage systems for theatrical or music presentations -Designs complex audio and visual presentations for many various events 
  • Creates, operates, and troubleshoots PowerPoint and other data presentations for all museum departments and events 
  • Organizes and creates video productions for support of PPT presentations, web media, communications, marketing, development, and promotional media 
  • Researches and advices on improved and updated audiovisual practices and hardware - Coordinates with all museum departments, administration, development, special events, councils, education, communication, curators, and outside guest speakers in order to organize, set up, and display a complete professional presentation 
  • Performs other duties or special projects as assigned 
  • Maintains regular and reliable attendance

Qualifications

  • Degree in Film, Audio Visual, or related field 
  • At least 2 years of experience and/or training in concerts, theater, film, video, including lighting design and stage management

To apply, please use the following link


Kinetic Sculpture Technician (Regular, Part-Time)
Conservation Center

The Kinetic Sculpture Technician operates and oversees upkeep of kinetic sculpture, “Metropolis II” by Chris Burden.

Responsibilities

  • Oversees mechanical components of the conveyor system, cars, and trains while the sculpture is running
  • Problem solves any minor issues associated with operating the sculpture
  • Performs maintenance, repairs, and conservation of the sculpture, as directed
  • Works with various departments as it pertains to the operation of Metropolis II
  • Performs other duties or special projects as assigned
  • Maintains regular and reliable attendance

Qualifications

  • At least two years of relevant experience
  • Background in Conservation or Fine Art is preferred
  • Must operate with high attention to detail
  • Must be OK with photography/video of self by visitors
  • Open availability including weekends and some holidays

To apply, please use the following link


HR Assistant (Regular, Full-Time)
Human Resources

The HR Assistant provides clerical and administrative support to the HR department.

Responsibilities

  • Supports VP and HR Manager with scheduling meetings, maintaining calendar, and answering phone calls
  • Maintains employment and benefits files and records; coordinates the archiving of HR department records and files annually
  • Prepares new hire, intern, benefits and termination packets
  • Performs data entry of new hires and terminations, including exit interviews, background checks, address changes, training records
  • Maintains HR department events schedule on the museum’s event calendar
  • Updates and maintains HR department intranet homepage, and employee title changes museum-wide on the intranet directory; removes terminated employees from the intranet directory
  • Drafts correspondence (rejection letters, Rideshare donation letters, termination letters)
  • Follows up with managers regarding status change forms
  • Provides administrative support to the Museum’s Rideshare, Wellness, and Internship programs
  • Assists HR Coordinator with hiring through temp agencies
  • Assists the Benefits Administrator with coordination and planning of the following: semi-annual Rideshare  Luncheons, wellness initiatives and semi-annual blood drives 
  • Provides employment verification for current and former employees
  • Orders office supplies
  • Opens and distributes incoming mail for the HR department
  • Posts annual legal employment updates
  • Responds to various employee inquiries relating to HR procedures and operations
  • Performs other duties or special projects as assigned
  • Maintains regular and reliable attendance

Qualifications

  • A Bachelor’s degree in Human Resources Management, Business Administration or related field
  • At least one year of administrative experience 

To apply, please use the following link


Database Specialist (Regular, Full-Time)
Development

Working under the supervision of the Sr Database Specialist, this position supports LACMA’s fundraising efforts, special event programs, and public communications. The Database Specialist builds queries and extractions in LACMA’s CRM software (Tessitura) to generate donor mailing lists. Ensures data integrity and provides troubleshooting for other users.

Responsibilities

  • Uses Tessitura interface (List Manager, Extraction Manager, and Output Sets) to build queries and extractions
  • Creates and runs reports, mailing lists, and ad hoc lists 
  • Pulls Direct Mail solicitation files for LACMA Fund (annual fund) 
  • Employs practices to yield quality results with integrated software including WordFly 
  • Manages multiple projects with competing deadlines and shifting priorities; ability to remain adaptable
  • Utilizes project management tools such as Smartsheets, Trello/Atlassian, and an in-house ticketing system to track projects and assigned work 
  • Audits and monitors the integrity of constituent records; updates data as needed 
  • Trains users of Tessitura’s List Manager and is a point of contact for related questions and troubleshooting 
  • Assists in identifying opportunities to streamline Department processes and procedures - Works with internal stakeholders across multiple departments on project goals and deadlines 
  • Other duties as assigned

Qualifications

  • Bachelor’s degree or commensurate experience 
  • Minimum 2 years CRM database experience required 
  • Tessitura experience preferred 
  • Knowledge of database queries, exports, imports, and data entry practices 
  • Familiarity with WordFly is a plus

To apply, please use the following link.


Managing Photographer (Regular, Full-Time)
Photographic Services

The Managing Photographer plays an important role in managing a team of two photographers to ensure efficient and successful operations and execution of the in-house Photo Department at the museum.

Responsibilities

  • Oversees daily operation of studios and ensures quality control of images in a managing photographer role.
  • Assigns departmental work orders appropriately and ensures they are completed satisfactorily.
  • Provides mentorship to other photographers in the department, including training and coaching as well as identifying opportunities for performance development.
  • Responds effectively to difficult professional situations that may arise and provides appropriate guidance to photographers and other colleagues at the museum.
  • Develops, manages, and promotes positive team culture.
  • Documents two- and three- dimensional artworks; produces installation and exhibition photography and offsite in-situ photography; and documents people and events as needed.
  • Utilizes advanced lighting and capture techniques to maximize the reproduction of artworks.
  • Performs intricate focus stacking and multiple exposure captures to maximize results.
  • Demonstrates a thorough understanding and application of color management.
  • Performs advanced Photoshop layering, masking, and color matching.
  • Stays abreast of current imaging techniques, software, and emerging technologies.
  • Participates in the color review process alongside Publications and/or Graphics.
  • Produces guide prints for catalogues and other publications using museum equipment.
  • Provides consultation and support on large-scale photographic assignments.
  • Consults appropriately with supervisors, including Director of Graphic Design and Publisher.

Qualifications

  • 10+ years of professional photography experience (strong preference for museum or art gallery background)
  • 3+ years’ experience successfully managing multiple photographers in a studio environment
  • Must be able to work out of the Gardena studio as well as attending shoots elsewhere as needed (primarily on the main campus of the museum but also satellite locations)

To apply, please use the following link.


Executive Assistant (Regular, Full-Time)
Director's Office

LACMA is seeking an experienced Executive Assistant supporting our Director and CEO, Michael Govan. The ideal candidate will have exceptional communication skills and should be highly organized, energetic, detail-oriented, tech-savvy, a problem-solver, and provide sound judgment and absolute discretion and confidentiality at all times. This person must also have a deep appreciation of the museum as well as a passion for LACMA’s mission to connect the world with art.

The Executive Assistant coordinates and provides support for projects assigned by the Director and CEO. In addition, this position works closely with Executive Staff assistants to coordinate calendars and prioritize work. 

Responsibilities

  • Perform administrative tasks including: complex calendar management (with frequent need for adjustments as priorities evolve) for a high volume of calls and internal and external meetings, manage travel arrangements, and complete expense reports.
  • Answer, screen, and route telephone calls and emails and use appropriate telephone/email etiquette in a professional and timely manner.
  • Assists in responses to internal/external constituents including letters, phone calls, and coordination of in-person meetings as well as phone and video-conference meetings.
  • Manage budgets, correspondence, and ongoing coordination related to the Director/CEO’s work.
  • Demonstrate strong working relationships with the highest level museum contacts, government officials, trustees and donor prospects, and all levels of internal staff to efficiently and effectively complete tasks and to support Director’s goals.
  • Quickly become familiar with all museum departments' functions in order to communicate and work with them effectively.
  • Work with Executive Staff to provide assistance on calendar scheduling, which requires effective problem-solving.
  • Assist in the preparation of correspondence, briefs, presentations, and packets as directed or requested by the Director/CEO. 
  • Perform other duties or special projects, as assigned.
  • Adhere to regulatory, departmental, and company policies in an ethical manner.

Qualifications

  • Bachelor’s degree, preferably in Art, Art History, or a related field.
  • Experience as an executive assistant providing direct support to C-level executive, VP, or curator (5+ years of experience preferred).
  • Exceptional familiarity with office and mobile software, Google workspace preferred.
  • Exceptional oral and written communication skills.
  • Strong interpersonal and communication skills to build cross-functional relationships with key partners in other departments.
  • Must be able to effectively communicate with all levels of internal and external contacts.
  • Prefer working knowledge of art history and writing skills around art topics.

To apply, please use the following link.


Administrative Assistant (Regular, Full-Time)
Development

Reporting to the Vice President of Development and the Director of Major Gifts and Collection Development, the Administrative Assistant supports the administration of their department, as well as departmental projects.

Responsibilities:

  • Serves as a key member of the larger fundraising team.
  • Coordinates day-to-day meetings, museums visits, conference calls, and appointments.
  • Works directly with the Director's Office on facilitating development priorities. 
  • Assists in departmental planning and scheduling. 
  • Drafts executive communications to donors and LACMA constituents.
  • Creates organizational systems and manages donor files, contact information, and database entries in Tessitura.
  • Coordinates and supports complex donor mailings.
  • Provides support for events and meetings as requested.
  • Processes expense reports and invoices. 
  • Prepares professional service agreements and gift processing forms.
  • Routes and responds to telephone calls. 
  • Responds to inquiries and emails in a timely manner.
  • Manages internal word order processes and shipping accounts.
  • Proofreads contracts, proposals, and other documents. 
  • Tracks and assists with the various development department budgets.
  • Pulls and provides reports from Tessitura.
  • Consistently maintains discretion.
  • Maintains regular and reliable attendance.
  • Supports division-wide outings and training. 
  • Liaises with external consultants as needed.
  • Supports division-wide special projects.
  • Performs other duties as assigned.

Qualifications:

  • The qualified candidate will have a bachelor’s degree and two years of administrative office-based experience or an Associate's Degree with equivalent experience.
  • At least 2 years of administrative experience; experience in a development or fundraising environment is preferred.
  • Strong background in writing.

To apply, please use the following link.

 


Head, Collection Information & Digital Assets (Regular, Full-Time)
Registration & Collections

Reporting to the Assistant Director of Registration and Collections Information, the Head of Collection Information and Digital Assets (C.I.D.A.) will oversee all aspects of the team responsible for providing staff and visitors with the best possible access to collection information and digital assets and is responsible for leading the development and delivery of all collection information and digital asset content, strategies, and forward plans from migration into digital formats to ongoing maintenance and preservation. The position leads a specialist team and is accountable for generating use, access, and innovation, to increase engagement with diverse audiences and stakeholder groups, and promote pluralistic knowledge and understanding of LACMA’s collections.

Responsibilities:

  • Supervise, establish priorities, and train the Collection Information and Digital Assets staff that administers the databases, supports users with creating and accessing information that facilitate museum activities, assists with cataloging the collection, and delivers collection data including still images and video to downstream applications like websites and apps. 
  • Create, supervise, and oversee department budget, which includes innovative technology projects that will enhance the use of collection information and digital assets. 
  • Oversee projects and meet with management to provide updates regarding the progress of high-profile projects, statistics on usage, record maintenance, and location tracking of the collection. 
  • Maintain the training program for museum staff to access, edit, and utilize collection data and digital assets, continually evaluate its effectiveness, and develop new training courses as needed. 
  • Oversee the creation and editing of an internal website that provides staff with instruction and documentation for TMS, ODIN (including the use of this tool for digital preservation purposes), MORA, and Conservation DAMS. 
  • Work in collaboration across multiple departments and consult multiple knowledge sources with a critical understanding of dominant and marginalized narratives in order to maintain and establish cataloging standards appropriate to museum standards and user needs. 
  • Provide support on a wide variety of projects with museum staff to help identify and implement workflows and responsibilities required of collection information and digital asset management systems including TMS and ResourceSpace. 
  • Work closely with the Assistant Vice President of Technology to coordinate efforts and ensure that priorities are being met for collection information and digital asset-related projects. 
  • Manage relationships with vendors and contractors, prioritizing and communicating issues and needs for future development.
  • Continue to explore promising trends and developments that support the delivery and administration of high-quality, easy-to-use digital tools for stakeholder groups internal and external to LACMA.
  • Continually seek opportunities to incorporate diverse ways of knowing and understanding LACMA's permanent collection and communities served through collections data, digital assets, and digital platforms.
  • Performs other duties or special projects, as assigned.

Qualifications:

  • Degree in Library Science, Art History, Museum Studies, or a related field. 
  • Minimum 2 years of experience with a collections management system and digital asset management system in an administrative capacity. 
  • Minimum 2 years of supervisory experience. 
  • Advanced knowledge of SQL and reporting software. 
  • Extensive knowledge of museum cataloging data standards. 
  • High-level digital project management experience in the arts and culture sector is strongly preferred. 
  • Experience with business needs analysis, user support, training, and documentation. 
  • Detail-oriented and accustomed to utilizing a variety of tools to track and report the status of projects. 
  • Highly developed communication and networking skills including the ability to advocate collection information priorities and internally and externally work with diverse stakeholders.

To apply, please use the following link.

 


Supervisor (Regular, Full-Time)
Visitor Services

The Visitor Services Supervisor is responsible for implementing and overseeing ticketing and staffing logistics of the Visitor Services department. As the designated Tessitura power user for Visitor Services, the Supervisor is responsible for coordinating ticketing needs for the museum at the direction of departmental leadership. This position also acts as a supervisor-on-duty during regular operating hours, is responsible for troubleshooting visitor and member issues as they arise and accelerating a response when necessary, and coordinating staff efforts throughout the day. The Supervisor, Visitor Services provides work direction and oversight to the Visitor Services Team Leads.

Responsibilities:

  • Ensures that all ticketed event requests, including museum operations, films, music, education, and member programs, are completed in an accurate and timely manner. 
  • Collaborates with Education, Exhibitions, Finance, Marketing, Membership, Public Programs, Strategic Services, and other related departments to prepare and implement strategic staffing and ticketing plans for special exhibitions. 
  • Generates ticketing, attendance, revenue, and inventory reports with a strict degree of attention to the accuracy of reported information as scheduled and on-demand.
  • Supports the Visitor Services operation including opening and closing duties and working at posts when necessary.
  • Works closely with the Manager, Visitor Services on candidate interviews, staff onboarding, training, coaching, performance reviews, and departure according to established policies and procedures. 
  • Supervises the Team Leads to ensure a complete staffing schedule is published on a twice-monthly basis and covering Ticket Office, Gallery Staffing, and Ticket Window posts.
  • Identify and recommend opportunities to improve Tessitura efficiencies, policies, and procedures.
  • Ensures that ticketing and cash handling policies and procedures are trained, enforced, and report with the highest degree of attention to detail and integrity possible.
  • Resolves visitor and member issues in a timely and efficient manner, and accelerates any additional response where required.
  • Professionally and gracefully handles VIP or donor visits when assigned.
  • Supports Team Leads with preparing and running pre-shift staff meetings.
  • Communicates employee, member, and visitor issues to the Manager, Visitor Services, and to the AVP, Membership & Visitor Services. 
  • Performs other duties or special projects as assigned.
  • Maintains regular and reliable attendance.

Qualifications:

  • Bachelor’s degree in Business, Communications, or Art History and/or equivalent work experience.
  • Minimum of 3-5 years of visitor services management experience, with a demonstrated knowledge of non-profit business practices, and a proven ability to provide effective, friendly, and outstanding customer service.
  • Expert skills in ticketing software, preferably in Tessitura.
  • Proven ability to provide effective customer service for internal and external clients.
  • Must operate with strong attention to detail using strong organizational skills while managing a continuous workflow in a visitor-focused, high-volume setting.
  • Open availability including nights and weekends.

To apply, please use the following link.


Visitor Services Associate (Temporary, Part-Time)
Visitor Services

The Visitor Services Associate is responsible for providing outstanding visitor service while working front-of-house posts at the Ticket Office or in the museum. The position processes and sells museum admission, special programming tickets, LACMA membership, and LACMA Fund donations. The Associate position also provides outstanding visitor service while working within select exhibition spaces ensuring that museum policies and procedures are upheld and sharing important information pertaining to specific works of art. The Associate consistently presents a positive, friendly, knowledgeable, and enthusiastic attitude at all times while working with a variety of LACMA constituencies including the general public, members, donors, VIPs, and staff.

Responsibilities:

  • Actively demonstrates a guest-first attitude by exemplifying excellent internal and external guest service skills at all times.
  • Actively promotes, sells, and services the LACMA membership program.
  • Maintains a conversational knowledge of LACMA’s general policies and procedures, membership programs, and the exhibition and programming schedule.
  • Clearly and concisely explains certain aspects of visitor experience that pertain to specific works of art.
  • Assists visitors in the capacity of gallery support when required.
  • Shares factual and necessary information with colleagues, visitors, and members via excellent written and verbal communications.
  • Maintains regular and predictable attendance.
  • Employee is required to attend various training sessions as scheduled.
  • Operates register and receives payment for ticket, membership, and donation transactions while maintaining strict attention to cash handling accuracy.
  • Escalate any guest service issues, complaints, or unanswerable questions to the Visitor Services Leadership team.
  • Performs other duties or projects as assigned.
  • Maintains regular and reliable attendance.

Qualifications:

  • At least two years of relevant experience in a high volume and customer service-focused setting.
  • Background in Art History preferred.
  • Strong skills in ticketing software, preferably in Tessitura.
  • Basic math skills.
  • Must operate with attention to detail and strong organizational skills while managing a continuous workflow.
  • Open availability including holidays, nights, and weekends.

To apply, please use the following link.


Content Specialist for Mobile Programs (Regular, Full-Time)
Education & Public Programs

Develops, implements, and evaluates LACMA’s Mobile Programs: two fully contained, interactive art education spaces that travel to schools throughout Los Angeles County. LACMA’s Mobile Programs offer sixth and seventh-grade students an opportunity to learn about ancient civilizations through discussion, art-making, and the examination of original works of art. The Content Specialist, Mobile Programs collaborates on the development and implementation of object-based, interactive lessons for a diverse group of middle school students as part of LACMA’s Mobile Programs. The Content Specialist will be responsible for developing the curriculum for the mobiles programs, provide guidance and professional development for several part-time mobile teachers, and administrative support related to the mobile programs.

Responsibilities:

  • Works with Manager, Mobile Programs and part-time mobile educators in developing high-quality programming and curricular materials on ancient civilizations.
  • Researches, writes, and collaborates on curriculum materials, including online and printed content, for the Ancient World Mobile/Early World Cultures and Maya Mobile/Ancestral Americas.
  • Serves as a resource for staff in the content areas of the Art of the Ancient Americas and Art of the Ancient World and collaborates with LACMA curatorial departments on caring for and understanding the objects in the mobile collection.
  • Works with the Manager of Mobile Programs and part-time mobile educators to conceive of interactive, participatory, student-centered activities for elementary and middle school students with diverse backgrounds, including English Language Learners and students with multiple needs.
  • Monitors mobile teacher lessons that adhere to best practices in museum education and are aligned with current State standards in the sixth and seventh-grade curriculum for the visual arts, history-social sciences, and/or English language arts.
  • In collaboration with the Manager of Mobile programs, evaluate mobile programs and assessment of part-time staff, maintain statistical information, and document compelling evidence to demonstrate impact.
  • Teaches regularly in the Ancient World Mobile/Early World Cultures and Maya Mobile/Ancestral Americas Programs.
  • Complete work orders, order supplies, process and track payments, and conduct other administrative duties for mobile programs.
  • Develops and monitors budgets.
  • Schedules part-time mobile teachers and assists Manager with scheduling of schools.
  • Participates in departmental initiatives and on department committees.
  • Performs other duties or special projects as assigned.
  • Maintains regular and reliable attendance.

Qualifications:

  • Bachelor’s degree in Art History, Cultural Anthropology, Art Education, or a related field. 
  • At least three (3) years of teaching experience developing lessons in a museum and/or classroom setting. 
  • Familiarity with 6th and 7th-grade curriculum and object-based teaching. 
  • Ability to conduct independent research in areas relevant to LACMA’s collection, including Ancient Art, Art of the Americas, Asian Art, Art of the Middle East, and Medieval and Renaissance Europe. 
  • Preference for working with elementary and middle school students in a classroom setting.
  • A combination of related education, training, and teaching experience will be accepted.
  • Ability and willingness to:
    • Prioritize and organize multiple activities effectively under minimal supervision.
    • Be knowledgeable of the latest educational reform efforts within public schools.
    • Work flexible hours, for example being at a school site at 7am.
    • Willingness to work at schools throughout the Los Angeles County region. 
      • Partner sites vary, for example from Santa Clarita to San Pedro, to Baldwin Park (paid mileage).

To apply, please use the following link.


Administrative Assistant (Regular, Full-Time)
Development

Reporting to the Senior Vice President of Development and the Associate Vice President of Board Relations and Campaign, the Administrative Assistant supports the administration of their department, as well as departmental projects.

Responsibilities:

  • Serves as a key member of the larger fundraising team.
  • Coordinates day-to-day meetings, museums visits, conference calls, and appointments. 
  • Works directly with the Director's Office on facilitating board & campaign priorities. 
  • Assists in the long-term planning and scheduling of board & board committee meetings.
  • Drafts executive communications to the Board and campaign donors. 
  • Creates organizational systems and manages donor files, contact information, and database entries in Tessitura.
  • Coordinates and supports complex donor mailings. 
  • Provides VIP support for events and board meetings as requested. 
  • Processes expense reports and invoices related to the board and campaign.
  • Prepares professional service agreements and gift processing forms related to the board and campaign.
  • Routes and responds to telephone calls related to the board and campaign. 
  • Responds to inquiries and emails in a timely manner. 
  • Manages internal word order processes and shipping accounts for board and campaign team. 
  • Proofreads contracts, proposals, and other documents related to the board and campaign. 
  • Tracks and assists with the various development department budgets. 
  • Pulls and provides reports from Tessitura. 
  • Consistently maintains professional appearance and discretion. 
  • Maintains regular and reliable attendance.
  • Supports division-wide outings and training. 
  • Liaises with external consultants as needed. 
  • Supports division-wide special projects. 
  • Performs other duties as assigned.

Qualifications:

  • Bachelor's degree in Art History, Philanthropy, Business, Communications, or a related field.
  • At least 2-3 years of Administrative experience; experience in a development or fundraising environment is preferred. 
  • Strong background in writing.
  • Solid working knowledge of Microsoft Word, PowerPoint, Excel, and Tessitura, and a strong background in writing executive communications.
  • Administrative experience in a development or fundraising environment is strongly preferred.

To apply, please use the following link.


Membership Marketing Assistant (Regular, Full-Time)
Membership

Reporting to the Membership Marketing Manager, the Membership Marketing Assistant helps coordinate comprehensive marketing campaigns to meet and exceed annual membership acquisition and renewal revenue goals. This position also provides administrative and project support for the Membership Department.

Responsibilities:

  • Provides project support for membership marketing campaigns for the acquisition, growth, and retention of members, including but not limited to direct mail, email, digital, social, telemarketing, etc.
  • Serves as a primary content editor building/publishing Membership emails and web updates
  • Assists Membership Marketing Manager with renewals program
  • Assists Membership Marketing Manager with new member acquisition and upgrade campaigns 
  • Maintains successful and productive relationships with external direct response vendors, ensuring that projects are completed on time and to budget
  • Collaborates with internal staff from a variety of departments
  • Supports Membership Marketing Manager as needed to coordinate and produce collateral materials for member programming
  • Provides the Membership Department with administrative and project support as needed
  • Performs other duties or special projects as assigned
  • Maintains regular and reliable attendance

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, Art history or a related field
  • At least one to three years of experience as it relates to advertising, direct mail, and other promotional vehicles
  • Familiarity with email service providers and web content management systems is preferred

To apply, please use the following link.


Assistant, Events (Temporary, Part-Time)
Development

Reporting to the Manager, Events, the Assistant, Events will play a key role in supporting LACMA’s annual fall gala fundraiser, as well as providing other departmental event support and staffing as needed.

Responsibilities:

  • Administrative support of LACMA Art + Film Gala and other donor events  
  • RSVP tracking and list management support 
  • Invitation and material mailing 
  • Production support including event check-in, coordination with event vendors, and event logistical support 
  • General administrative support as needed - Direct communication with donors and trustee

Qualifications:

  • Candidates must be available to work evenings and occasional weekends
  • This is a temporary position
  • A minimum of 2 years of event production experience is required
  • The qualified candidate would ideally have experience working on fundraisers with a non-profit organization
  • Strong organizational skills, attention to detail, and the ability to meet established deadlines are required
  • Excellent written and verbal communication skills are essential
  • Working knowledge of Google, Gmail, Word, and Excel is required
  • Experience working with major donors and understanding of major donor cultivation is preferred. Experience with Raiser’s Edge and Tessitura is preferred

To apply, please use the following link.


Gallery Lighting Technician (Regular, Full-Time)
Exhibition Design & Production

Working in the museum’s art environments and gallery spaces, the Gallery Lighting Technician supports the museum’s exhibition program through the installation, maintenance, and alteration of gallery lighting fixtures and other electrical equipment. Reporting to the Manager of Gallery Construction, this position is a critical member of LACMA’s construction staff and supports the Exhibitions program at the museum.  

Responsibilities:

  • Working in coordination with the Exhibition Design and Production team to meet exhibition requirements and deadlines. 
  • Programs gallery lighting via museum’s lighting control system. 
  • Assembles, installs, troubleshoots, tests, and maintains light fixtures and electrical devices. - Performs skilled professional work in the installation, maintenance and repair of wiring, breakers, electrical appliances, branch circuits, switchboards, outlets, timers, etc. - Uses standard and specialized electrical devices or equipment such as voltmeter, amp meter, ohmmeter, megohm meter, light meter, and other electrical hand tools. 
  • Repairs and maintains gallery electrical fixtures and equipment, including power adapters,
  • ballasts, transformers, and LED components. 
  • Maintains tools and equipment in good working condition. 
  • Working closely with our Facilities department to adhere to architectural, electrical and fire codes. - Maintains and follows proper safety procedures. 
  • Maintains records of work performed and prepares reports as required. 
  • May supervise apprentices or helpers.  

Qualifications:

  • California DIR Electrical Certification (required) 
  • Knowledge of current LED technologies and strategies. 
  • Ability to read and interpret architectural and electrical drawings. 
  • Keen color perception 
  • Ability to carry up to 50 pounds, to work safely on ladders, and to perform duties at heights over twenty-five feet. 
  • Comfort and ease while working with a wide range of personalities in a creative environment. - Museum, theme park or theatrical experience preferred.

To apply, please use the following link.


HR Generalist (Regular, Full-Time)
Human Resources

The HR Generalist assists in administering HR department policies and procedures with a primary focus on the full cycle of recruitment through resourceful hiring strategies. The HR Generalist also collects and maintains HR data related to recruitment, compensation, and performance management, and makes recommendations for improvement.

Responsibilities

  • Facilitates the full cycle of recruitment for mid-level and professional positions: confers with hiring managers to identify staffing needs, creates and posts job ads, screens resumes, maintains recruitment files, conducts interviews, makes hiring recommendations, processes background checks, and negotiates salary.
  • Creates HR metrics for recruitment and exit interview survey statistics.
  • Assists HR Manager with the annual performance review process.
  • Acts as liaison to the Los Angeles County Department of Human Resources for employment and terminations.
  • Conducts employee exit meetings.
  • Assists HR Manager with compensation; analyzes compensation data and completes salary surveys.
  • Updates job descriptions.
  • Provides project support to the VP of HR and the HR Manager.
  • Responds to various employee inquiries relating to HR policies, procedures, operations, and benefits.
  • Performs other duties or special projects, as assigned.
  • Maintains regular and reliable attendance.

Qualifications

  • Bachelor’s degree required. A degree in Human Resources Management or Business Administration is preferred.
  • 3-5 years of Human Resources experience.
  • HRIS experience required. Experience with ADP Workforce Now is preferred.

To apply, please use the following link.


 

Due to the volume of correspondence received, the Human Resources Department cannot confirm receipt of submitted documentation. Phone calls will not be returned.

How to Apply

To be considered for any of the openings listed, please forward your resume including a list of references, and a cover letter indicating the position(s) of interest, as well as any salary requirements, to LACMA Human Resources, via our online system. Follow the link at the bottom of the position posting to apply through the online system. Not compatible with Firefox.



LACMA Internship Program Application

Volunteering is a unique form of philanthropy: a gift of unrestricted time and expertise to the museum. Volunteering provides a means for members to bond over shared artistic passions, and participate in group tours, lectures, receptions and travel. There are a number of ways to give of your time to help LACMA. 

Museum Service Council

The Museum Service Council provides support to museum administrative staff, curators, and educational and family programs. Our volunteers work in the libraries, the Welcome Center, and the Boone Children's Gallery, help staff Family Day activities, act as hosts for special events, and assist in the museum stores. As a benefit, council members receive special invitations to private exhibition tours, activities and lectures with eminent curators. 

The volunteer selection and training process occurs as needed, usually once per year. Stay tuned to this page for updates.

Docent Council

Members of the Docent Council provide tours of the permanent collection and special exhibitions for children and adults to make works of art accessible for all. We are committed to inclusivity, access, and equity, and we believe that the Docent Council should represent the diversity of Los Angeles.

An art background is not required in order to be a docent. Prospective docents should have an interest in learning about art, working with audiences of all ages and backgrounds, and facilitating positive museum experiences. In addition to giving tours, docents enjoy an extensive program of continuing education provided by museum curators and experts in arts education. Members of the Docent Council perform a unique form of philanthropy that supports LACMA and the visitors it serves.    

The Docent Council will be recruiting new members in the near future. Details will be posted here when we begin the recruiting process. If you would like to be notified when applications open, please email us at docentcouncil@lacma.org